Hur kan vi hjälpa till?
Ta allra först en titt i vår Kundtjänst, där hittar du svaren på vanliga frågor: Innan din resa, Allt om din bokning, Ombord och Efter din resa.
Om du inte hittar svaret på din fråga där, kan du komma i kontakt med oss genom kontaktformulären här nedan. Försök att pricka rätt ämne och formulär för din fråga, det gör att vi kan hjälpa dig snabbare.
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COVID-19
Existing bookings:
Do you have a question about your existing booking regarding the corona virus COVID-19? Please fill in this rebooking contact form. We are happy to help you!General questions:
For general questions please have a look at our Corona information pages. For further questions use our contact form below. -
Bokningar
Package tours:
Most of our package tours and other offers can be booked via our online booking dialog. Should you not find a suitable journey please send us your booking request.
Rebookings:
Do you have a question regarding an existing booking? In most cases you can rebook your booking online without any service charges (charges for rebooking due to ticket costs differences might occure). Please logg in to our My booking area. If your booking cannot be changed online please use this contact form. Please be aware that besides the costs due ticket changes a service fee of 9 € might occure.
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Feedback
We are always trying to improve our service and we are looking forward to hear about your great experiences, but also if you’re not happy about something, we need to know. Please do not hesitate to fill in this contact form.
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Hittegods
Have you forgotten anything onboard? No problem, we are happy to help you! Just fill in our prepared form and we will check if your missing item has been found.
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Övriga frågor
If you don’t find the topic of your question above, please feel free to get in touch with us via this contact form.
